DW Doggywood

Submission Date/Time

Passholder Payment Plan Billing Update

Please use this form only to update your credit card information and/or make a payment on your existing Season Pass Payment Plan. For all other inquiries and/or purchases, please call 800-365-5996.

To purchase Tickets and/or new Season Passes, please visit our Tickets & Passes page.

To renew Season Passes, please log in to your My Dollywood Account.

Note: If you have multiple payment plans, please fill out this form for each payment plan.

Name*

First Name

Last Name

Email*

Phone*

Address*

Address Line 1

Address Line 2

City

State

ZIP Code

Country

Season Pass Information

Note: Your season pass number can be found on your pass id card (e.g. )

Common questions regarding season pass payment plans:

My Account is Blocked
- This is due to a missing payment. A missing payment could be a result of an expired payment card on file. To correct this issue and remove the block, select "Make a payment and update my credit card on file" in the reason for your inquiry options below and then choose "Pay Past Due Balance" in the Payment Amount field.
My Account is Current but Need to Change Payment Card
- Please select "Update my credit card on file for future payments" in the reason for your inquiry options below.
I Want to Pay off My Plan
- Simply select "Update my credit card on file for future payments" in the reason for your inquiry options below and then choose "Pay Remaining Balance" in the Payment Amount field.

Please provide your Season Pass number(s) (Please separate with commas)

Please provide your contract number*

This can be found within the Installment Billing module of your My Dollywood Account or the email you received with your contract terms. It is either an 11-digit number beginning with 1622 or a 10-digit number beginning with 952. Please note: If you have multiple contracts, please fill out this form for each contract.

What would you like to do?”*

Payment Amount

Payment Information

Credit Card*

Note: If you have multiple contracts, please fill out this form for each contract.